Data Deletion Instructions

Last updated: 2026-09-15

If you want Postflow (operated by CI Web Group, Inc.) to delete your data, follow the steps below. We will delete your Postflow account data and remove any connected Facebook, Instagram, or LinkedIn tokens stored on our servers.

Option A: Disconnect a platform (immediate)

1. Sign in to Postflow.
2. Go to Settings.
3. Click “Disconnect” next to the Facebook / Instagram connection or the LinkedIn connection.
4. The stored access token for that platform is deleted from our servers right away.

You can also revoke Postflow's access from the platform itself: in Facebook under Settings → Business Integrations (this also covers Instagram), or in LinkedIn under Settings → Data privacy → Permitted services.

Option B: Request full account deletion

Email support@ciwebgroup.com with:

• The email address you used to sign in to Postflow
• The subject line: “Postflow Data Deletion Request”

We will confirm your identity and complete the deletion within 30 days.

What we delete

• Your Supabase authentication account (email and auth metadata)
• Stored Facebook Page and Instagram account identifiers and access tokens
• Stored LinkedIn member and organization identifiers and access tokens
• Scheduled and draft posts, uploaded media, and cached post and insights data tied to your account

Note: some scheduling history may remain on your device because it is stored in your browser (localStorage). You can clear it by clearing site data in your browser settings. Posts already published to a platform stay on that platform unless you delete them there.